Susan O'Sullivan MA  UKCP Reg,
for emotional wellbeing & healthy relationships

             

Counselling is a confidential safe space just for you, however, there are some legal and ethical limits to confidentiality which we can talk about when we meet.  

Any contact information you provide when reaching out regarding therapy (including the contact form on this site) is not used for any marketing purposes nor provided to any third party for use for marketing purposes. It is soley used for house keeping matters such as to make appointments, arrange payment, client registration and/or follow up information. Please talk to me about any concerns you may have with regard to the privacy of your information.  

Confidentiality and your Personal Details
By supplying your contact details on enquiry or request of my services and/or client registration, you are agreeing to me holding confidential data about you.  Client contact data is never used for any marketing purposes and only for the purposes of our therapeutic work together.  Under the Data Protection Act 1998, GDPR 2018, you may request sight or removal of your details. Any email, mobile, phone or internet (Skype/FT/Watsap etc) you may choose to use to communicate with me is subject to limits of confidentiality from providers.  

Your Privacy
This privacy policy sets out how I use and protect any information you give me when you use this website. I am committed to ensuring your privacy is protected. Should I ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement. I may change this policy any time by updating this page. This policy is effective from 1st May 2018.  

What is Collected - I may collect the following information:
name and job title, contact information including email address, demographic information such as postcode.

What we do with the information we gather
I require this information to understand your needs and provide you with a service, I do not use your contact details to market  a product or service.

Security
I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure I have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  

Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic and lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.   I use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.   You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website or links to other websites.   Our website may contain links to other websites of interest. However, once you have used these links and leave our site, please note we do not have any control over other websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website you visit.  

Controlling your personal information
I do not sell, distribute or lease your personal information to third parties unless required by law to do so. I may use your personal information to send you information during the course of our work I think you may find interesting or helpful.  Please email me if you do not wish this to happen. 

You may choose to restrict the collection or use of your personal information by emailing susan@therapysos.co.uk .

You may request details of personal information which I hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email The Data Controller as above.   If you believe any information I am holding on you is incorrect or incomplete, email me as soon as possible, at the above address. I will correct any information found to be incorrect.

Data Protection registration with the Information Commissioner's Office
ICO Reg No: ZA 352704 -  www.ico.org.uk